Medical Staffing Agency in Durham

Medicare People operates as a medical staffing agency in Durham, supplying trusted healthcare professionals to Care Homes, Private Hospitals, NHS Hospitals, and Residential Care Settings. We handle everything, recruitment, compliance, training, shift coordination, so you can focus fully on care quality. 

Our team works closely with you to understand your environment and match you with staff who genuinely fit. With friendly communication and fast response times, we make it easy to stay safely and confidently staffed.

As a trusted medical staffing agency in Durham, Medicare People provides a wide range of experienced healthcare professionals, including General Registered Nurses (RGN's), Senior Carers, Healthcare Assistants (HCA's), support workers, and specialist practitioners.

We carefully vet every worker, ensuring they have the right skills, training, and attitude for your environment. Our team focuses on placing staff who are compassionate, reliable, and confident in delivering high‑quality care.

Whether you need clinical expertise or supportive day‑to‑day assistance, we supply people who genuinely add value to your service.

As a trusted medical staffing agency in Durham, Medicare People offers a full range of healthcare staffing services designed to make workforce management easier for you.

We provide temporary cover, longer‑term placements, emergency staffing, rota support, and tailored solutions to meet your service’s specific demands.

Our team handles compliance, training checks, shift coordination, and worker selection, ensuring every placement is smooth, reliable, and stress‑free.

We focus on being a friendly, supportive partner who understands your challenges and works proactively to help your service operate confidently and consistently every day.

As a trusted medical staffing agency in Durham, Medicare People uses strict vetting, training checks, and ongoing monitoring to ensure every worker is fully compliant.

We review DBS checks, references, right‑to‑work documents, and all mandatory training before any shifts are assigned. 

Our bespoke compliance system, Sync, plays a key role - it automatically blocks workers from being booked if any document, training, or requirement is out of date. This ensures only fully safe, trained and cleared individuals are ever sent to your service, giving you complete confidence in every placement.

Absolutely. We specialise in last‑minute staffing cover and understand how critical it is when a shift becomes vacant unexpectedly.

Our team responds quickly, notifying available workers and coordinating placements with efficiency and care. We know that timing matters, so we act fast while still ensuring every worker is fully compliant and ready to contribute.

Whether it’s sickness, emergencies, or unforeseen demand, we’re here to make sure your service continues running smoothly without added pressure on your team.

Yes, we operate a strict PAYE‑only policy. All workers receive holiday pay, a standard wage, and pension access.

We never engage umbrella companies or self‑employed individuals because these arrangements can expose clients to tax risks or off‑payroll complications. By managing payroll ourselves, we guarantee compliance and legal protection for both workers and clients. Everything is handled with transparency and care, ensuring you can rely on us without worry. 

This level of protection is central to how we run our medical staffing agency.

We recruit continuously using a wide mix of channels, starting with our own dedicated job board where we advertise nursing jobs and healthcare assistant jobs every day. Over time, this has helped us grow a database of tens of thousands of registered workers.

We also run targeted campaigns and receive regular referrals. Every applicant is screened before joining our pool to ensure quality and reliability. This constant flow of new talent keeps our workforce strong and responsive, supporting our role as a Medical Staffing Agency.

Our compliance is assessed annually by Neuven, a recognised leader in independent healthcare auditing. Their detailed review looks at everything from training and documentation to safeguarding procedures and workforce governance. This ensures our standards remain consistently high and fully transparent.

Clients benefit from knowing our processes are checked and validated by an external authority, not just self‑regulated.

As a professional Medical Staffing Agency, we treat compliance as a foundation of safe staffing. This external auditing helps us maintain total assurance and reliability for every client partnership in Durham.

Clinical oversight is led by our dedicated Head of Nursing, who monitors all governance procedures, quality frameworks, and best‑practice standards. They regularly review our processes, support safe decision‑making, and ensure compliance with professional guidelines. Their expertise helps maintain consistency, safety, and clinical integrity across every aspect of our service.

By having a senior nurse in place to oversee operations, we ensure clinical matters are managed with the competence they deserve. This leadership helps maintain the strong reputation we have as a medical staffing agency, supporting clients confidently throughout Durham.

Booking medical staff with us is simple. Just complete the form below and our team will send your Terms of Business straight away.

Once these are signed electronically, we can begin supplying fully compliant staff immediately. As a medical staffing agency, we keep everything quick and straightforward, ensuring no delays.

Clients across Durham value how fast the process is and how easy we make onboarding. From the moment your terms are signed, you gain instant access to our large workforce for both planned and last‑minute support.