Introductory Live-In Care

Introductory Live‑In Care is a flexible service where Medicare People introduces you to a fully vetted live‑in carer who moves into your home to provide round‑the‑clock support.

Unlike a managed service, you remain the employer and oversee the day‑to‑day arrangement. This gives families more control, flexibility, and cost savings while still ensuring their loved one has companionship, personal care, and daily support whenever needed.

The key difference is who oversees the arrangement. With introductory care, 'you' manage the relationship, working hours, and ongoing supervision. In a managed service, Medicare People handles all aspects of care, including oversight, care planning, employment responsibilities, and quality monitoring. Introductory care is ideal for those with stable needs, whereas managed care is better for complex or evolving conditions.

This service is best suited to individuals who need ongoing help with daily living but do not require clinical or complex support. It’s ideal for those living alone, people who value companionship, individuals with early‑stage cognitive decline, and anyone needing reassurance and supervision throughout the day and night. Families who want more control over care often find it the perfect solution.

Live‑In carers can support with a wide range of daily tasks, including personal care, washing, dressing, meal preparation, mobility support, light housekeeping, and companionship. They can also help with routines, hydration, prompts for medication, and general wellbeing. However, they cannot deliver medical or clinical tasks such as administering medication, managing wounds, or handling complex equipment.

Yes, your carer lives in the home and provides support throughout the day and evening. They have an agreed room and scheduled breaks, but otherwise remain present to assist with everyday tasks, reassurance, and companionship. This creates continuity and helps build a strong, trusting relationship over time.

Absolutely. Matching is a key part of what we do. We take the time to understand your loved one’s routines, personality, care needs, and preferences. We then recommend carers who are a strong personal and professional fit. You make the final decision, ensuring the relationship feels comfortable and natural from the start.

In an introductory arrangement, you or your loved one is the employer. This gives you control over working patterns, duties, and the relationship itself. Medicare People supports you by introducing fully vetted carers and offering guidance, but the employment contract and supervision sit with you.

Yes. All carers introduced through Medicare People undergo thorough background checks, identity checks, references, interviews, and skills assessments. We only introduce carers who meet our high standards for safety, professionalism, and kindness, giving families confidence from the first day of care.

Carers can provide prompting and supervision, helping your loved one remember to take the right medication at the right time. However, in Introductory Live-In Care, they cannot administer medication, manage prescriptions, or handle clinical routines. If this support is required, a managed or nursing option is more appropriate.

Introductory Live‑In Care can often be arranged much faster than traditional services. Once we understand your needs, we can begin introducing suitable carers straight away. This makes it ideal for situations where support is needed urgently or unexpectedly, offering quick reassurance and practical help.

If the arrangement doesn’t feel right, simply tell us. We will introduce alternative carers until you find someone who suits your loved one perfectly. Compatibility is incredibly important, so we’ll support you until you have someone who feels like a comfortable and natural fit.

Yes, Introductory Live-In Care is designed to be flexible. If your loved one’s needs increase or become more complex, we can help transition you smoothly into a fully managed Live‑In Care or Live‑In Nursing service. This ensures you always have the right level of support at the right time.