Home Care Agency
Our Home Care team is dedicated to ensuring your loved one remains safe and happy in the comfort of their own home.
Home Care keeps you close to the things you love
Home Care that keeps you close to the things you love means staying where life feels familiar, comfortable, and truly yours. At Medicare People, we believe the best care happens at home, surrounded by the people, memories, and routines that bring comfort and joy.
Our Home Care Services which include Introductory Live‑In Care, Live-In Care, Live-In Nursing, and Domiciliary Care services are designed to support independence while keeping everything you cherish right by your side, so every day feels safe, reassuring, and shaped around you.
Introductory Live-In Care
Our Introductory Live‑In Care service gives families a flexible and supportive way to bring dedicated, round‑the‑clock help into the home while keeping full control over how care is arranged.
It’s designed for people who want reliable, compassionate live‑in support without committing to a fully managed service. We introduce carefully vetted carers, guide you through every step, and help you choose the right person, so your loved one can enjoy safety, comfort, and companionship in the place they know best.
With our introductory service, you can expect:
- Fully vetted carers personally matched to your loved one’s needs and lifestyle
- Flexibility and control, with you choosing how the arrangement works day to day
- 24‑hour support at home, offering reassurance, routine, and companionship
- A cost‑effective alternative to managed care, without compromising quality
- Ongoing guidance from Medicare People to ensure everything runs smoothly
Managed Live-In Care
Our Managed Live‑In Care service gives families complete peace of mind by providing fully overseen, professionally delivered 24‑hour support in the comfort of home.
With Medicare People, everything is managed for you, from assessments and personalised care planning to carer supervision, medication management, and ongoing quality checks. It’s the perfect choice for individuals who want the safety and reassurance of a regulated, expertly managed service, supported by a team that puts dignity, respect, and wellbeing at the heart of every decision.
With our Managed Live‑In Care service, you can expect:
- Round‑the‑clock personalised care, shaped around daily routines, preferences, and lifestyle
- A carefully matched professional carer, selected for both skills and compatibility
- Comprehensive care planning and oversight, led by experienced care managers
- Full medication management, safeguarding, and clinical monitoring where needed
- Regular supervision and quality checks, ensuring consistently high standards of care
- Ongoing support for families, with clear communication and a responsive care team
- Complete peace of mind, knowing your loved one is supported safely, reliably, and with genuine compassion
Live-In Nursing
Our Live‑In Nursing service provides the highest level of support available at home, delivered by experienced registered nurses who live alongside your loved one and offer round‑the‑clock clinical care.
This service is designed for individuals with complex, long‑term, or rapidly changing health needs who require professional medical oversight, advanced clinical procedures, and continuous monitoring. At Medicare People, we manage every aspect of your loved one’s nursing care, from assessments and clinical planning to ongoing supervision and coordination with other healthcare professionals, ensuring safety, dignity, and peace of mind every hour of the day.
With our Live‑In Nursing service, you can expect:
- 24/7 clinical care, delivered by qualified, experienced registered nurses who live in the home
- Advanced support for complex needs, including wound care, PEG feeding, catheter management, and condition‑specific monitoring
- Specialist nursing plans, developed and overseen by senior clinical leads for complete accuracy and safety
- Full medication administration and oversight, ensuring every treatment is delivered correctly and professionally
- Close coordination with GPs, specialists, and NHS teams, providing seamless continuity of care
- Regular reviews and clinical supervision, ensuring care remains precise, responsive, and aligned with changing needs
- A safe, dignified alternative to residential or hospital care, allowing your loved one to stay at home with expert support
Domiciliary Care
Our Domiciliary Care service provides flexible, personalised support through regular home visits from compassionate, highly trained carers.
It’s designed for individuals who want to remain independent at home while receiving help with daily tasks, personal care, and routines that make life easier and more comfortable. Whether it’s a few visits a week or multiple visits a day, Medicare People creates a care plan tailored around your lifestyle, ensuring you receive the right support at the right time.
With our focus on dignity, kindness, and consistency, domiciliary care is a safe and reassuring way to stay in the place you love most, your home.
With our Domiciliary Care service, you can expect:
- Flexible visit schedules, from occasional help to multiple daily visits, tailored around your needs
- Support with personal care, daily routines, meals, mobility, and household tasks
- Kind, reliable carers, carefully selected for their skills, compassion, and professionalism
- A personalised care plan, shaped around your preferences, health needs, and goals
- Medication prompts and wellbeing checks, helping you stay safe, confident, and supported
- Consistent communication with families, keeping loved ones informed and reassured
- A service designed for independence, helping you stay comfortable, active, and in control at home
Home Care Frequently Asked Questions
Home Care refers to professional support delivered in your own home, helping you stay independent, comfortable, and safe in familiar surroundings.
At Medicare People, our Home Care services include Domiciliary Care, Introductory Live‑In Care, Managed Live‑In Care, and Live‑In Nursing.
These flexible options ensure that whatever your needs, whether light daily help or complex medical support, you can receive the right level of Home Care without leaving the place you love.
We offer four main Home Care services to suit different levels of need: Domiciliary Care for regular home visits, Introductory Live‑In Care for flexible 24‑hour support, Managed Live‑In Care for fully overseen round‑the‑clock help, and Live‑In Nursing for those with advanced or complex medical conditions. All of these Home Care services are designed to help people stay at home instead of moving into residential or nursing facilities.
Home Care is suitable for older adults, people with disabilities, individuals recovering from illness or hospital discharge, and anyone who needs extra help to live safely at home. Whether you choose daily Domiciliary Care visits or full‑time Live‑In Care, Home Care allows you to remain independent and connected to the environment, routines, and memories that matter most.
Home Care (or Domiciliary Care) typically involves scheduled visits throughout the day, while Live‑In Care, Introductory Live‑In Care, and Live‑In Nursing involve a carer or nurse living in your home 24/7. Live‑in support is ideal for people who need continuous help or companionship, whereas Domiciliary Care suits those who need flexible, part‑time assistance.
Home Care can support with personal care, meal preparation, mobility assistance, medication prompting, household tasks, companionship, attending appointments, and maintaining wellbeing. Live‑In Care and Live‑In Nursing can additionally provide round‑the‑clock reassurance, overnight support, and in the case of nursing, specialist clinical care for complex conditions.
For many families, Home Care is a more cost‑effective option because you only pay for the support you need, whether that’s daily visits or full‑time Live‑In Care. Even our Managed Live‑In Care services can be more affordable than residential care, especially for couples. Home Care also avoids the emotional cost of leaving home.
Yes. Home Care is often the preferred choice for people living with dementia because it allows them to stay in familiar surroundings. Domiciliary Care supports daily routines, Live‑In Care provides continuous companionship and reassurance, and Live‑In Nursing offers specialist clinical oversight for more advanced stages.
Both are forms of Home Care, but Managed Live‑In Care is fully overseen by Medicare People. We create your care plan, supervise the carer, manage medication, and ensure quality and safety. Introductory Live‑In Care offers more flexibility and lower cost, with you acting as the carer’s employer. Both keep your loved one safely at home.
Absolutely. Home Care is designed to be flexible. You can start with Domiciliary Care and later transition to Introductory Live‑In Care, Managed Live‑In Care, or Live‑In Nursing if your needs increase. Medicare People reviews your situation regularly to ensure your Home Care always matches your circumstances.
Simply contact us to begin. We’ll discuss your needs, arrange a consultation, and help you choose the right Home Care service. Whether you need daily Domiciliary Care, round‑the‑clock Live‑In Care, or specialist Live‑In Nursing, we make the process simple, supportive, and centred around your family.
What's the process for arranging Home Care with Medicare People?
Choosing Home Care is an important decision, and we’re here to make the process as simple, reassuring, and supportive as possible.
Whether you're exploring Domiciliary Care, Introductory Live‑In Care, Managed Live‑In Care, or Live‑In Nursing, our approach is centred entirely around you and your loved one.
From the first conversation to the moment care begins, Medicare People guides you every step of the way, making it easy to arrange personalised Home Care that keeps you safe, independent, and comfortable in the place you know and love.
How to Arrange Home Care with Medicare People
Arranging Home Care with Medicare People is designed to be simple, supportive, and completely centred around your needs. Whether you’re exploring Domiciliary Care, Introductory Live‑In Care, Managed Live‑In Care, or Live‑In Nursing, our process ensures you and your loved one feel informed, reassured, and confident at every step.
1. Start with a Friendly Conversation
Your Home Care journey begins with an open, no‑pressure chat. We take time to understand your situation, what type of Home Care you’re considering, and the daily routines or challenges you’d like support with. This is also your chance to ask questions and get clear, honest guidance on which Home Care option might be best.
2. A Home Care Assessment that Puts You First
Once you’re ready to move forward, we arrange a comprehensive Home Care assessment—usually in your home. One of our experienced care managers will learn about your health needs, lifestyle, preferences, home setup, and the level of support required. This helps us create a personalised plan that feels natural, comfortable, and centred around your independence.
3. Creating Your Personalised Home Care Plan
After the assessment, we build a tailored Home Care plan based entirely on what we’ve learned about you. Whether you need short visits, companionship, daily help, live‑in support, or continuous nursing care, your plan reflects exactly what will help you feel safe, supported, and in control at home.
4. Matching You with the Right Carer or Nurse
Finding the right person is one of the most important parts of arranging Home Care. We carefully match you with a carer—or in the case of complex needs, a Live‑In Nurse—whose personality, experience, and approach align with your preferences. This ensures the relationship feels natural and builds trust from day one.
5. Care Begins, with Ongoing Support from Our Team
Once everything is in place, your carer or nurse begins supporting you in your home. But our role doesn’t stop there. Medicare People stays closely connected, offering continuous support, regular reviews, and open communication. If your needs change, your Home Care plan changes with you—smoothly and without stress.